Welcome to our hospital!
Orchard Animal Hospital was founded in 1979 by Dr. Paul McWilliams. Our philosophy of practicing the highest quality medicine performed in a personal and friendly office has remained a strong core value throughout our history. The practice was purchased by Dr. Craig Maloney in 2008. Thousands of local animals have walked, slithered prowled, and flowed through our doors since our opening, but now we choose to focus on dogs and cats. We are located at 110 North Orchard Street (between Franklin and Emerald on Orchard).
Reception and Lobby
Once at our hospital you will be greeted by a Client Relations Representative. They will help you check in for your appointment and assist you in whatever you need. Our Client Relations team prides themselves on their excellent client and patient service, and also on their always-increasing medical knowledge. Don't mistake them for paper pushers! Our waiting area is designed to keep you and your pet comfortable in a home-like atmosphere. We carry a full line of Science Diet Prescription Diet dog and cat food. We also carry various treats and chews for your four-legged friends...
Reception and Lobby
While in our lobby you may be visited by one or both of our two clinic
cats, Harry Houdini and Queen Elizabeth. Houdini is a 9 year old medium
hair black cat, and Elizabeth is a 17 year old longhair calico cat.
They both enjoy "supervising" the Client Relations team and visiting our
clients as well. If you offer them a treat or a scratch they'd be
Orchard Animal Hospital has 4 exam rooms. Each room is a little different, but primarily the same. They are designed to help our medical team assess and treat your pet in the best and most comfortable ways possible. They are also designed to offer you and your pet privacy while in our hospital.
Often while in this room the Veterinary Assistant (Nurse) will take your pet's vitals. These include temperature, respiratory rates, pulse, capillary response time, and health history (your pet may need help from you on that part!). They will also present you with treatment plans for your pet's visit. For our Veterinary Assistants keeping you informed of "the plan" is top priority.
Often referred to as "the back" this room is really a main attraction! This room is where the majority of diagnostics and treatment occur in our hospital.
In the center of the room are two treatment "tables" and sinks.
Oxygen is readily available in this room in case of an emergency or for procedures that require sedation.
In the far end of the room you'll notice our "treatment kennels." We want your pets to be monitored at all times while in our hospital. From these kennels not only will they be entertained watching us, but we are only step away from them.
Our hospital is equip with a fully stocked Veterinary pharmacy. This way we are able to get your pets the medication they need immediately, and back on the road to health!
Radiology is a major tool that can be used by a Veterinarian to diagnose your pet. When in this room your pet is kept safe by at least two members of our veterinary team. They take every precaution possible to keep your pet happy and safe while in their care. When at all possible pets are kept conscious for their radiographs, but sometimes they need a little sedation in order to relax for their pictures.
Our radiographs (or x-rays) are developed in clinic, giving our doctors instant access to pictures of your pet's insides!
Not in this room, but also a part of radiology, is our dental radiograph unit. This until helps us ensure that your pet's teeth are healthy. Just like in a human dentist appointment, it's impossible for our doctors to see underneath the gumline. Dental radiographs allow our doctors to see bone loss, fractures, and many other dental problems. Unlike us, our pets won't open up and say "ahhh" so usually dental radiographs are only able to be taken while your pet is under anesthesia.
If your pet needs to undergo a surgical procedure this is where it will happen.
Our AAHA certified surgical suite is kept sterile in order to help our patients recover easily and without infection.
When our Veterinarians or Veterinary Assistants (Nurses) are in the surgical suite they dress in sterile gowns, masks, and gloves.
While your pet is under anesthesia for a surgical procedure a Veterinary Assistant (Nurse) will constantly monitor their vitals to ensure a safe procedure. They don't let your pet out of their sight until they have opened their pretty little eyes and are awake from anesthesia.
Our laboratory is designed to deliver quick and accurate information to our doctors when it matters most...
Although we work closely with an outside laboratory for routine lab work
and other diagnostics, our in house lab is equally if not even more
important. Our microscope is one of the best currently available and
allows our medical team to asses things in detail. Our highly
sophisticated blood and chemistry machines for quicker and accurate
diagnosis of ill patients.
One of the most common worries for pet parents is bringing their healthy animal to a hospital that could be seeing very sick animals at the same time. "What guarantee do you have that my pet won’t get sick from being here?” Aside from a stringent disinfection and cleaning regiments between every patient we see, we also take advantage our Medical Isolation Ward.
If an animal has a disease that is contagious to other animals or to people (called zoonotic) they are kept in our Medical Isolation Ward. It is a separate, sterile room of our hospital. It has a completely separate ventilation system that is not circulated to any other area of the building. All the bowls, litter boxes, and other tools used for pet care are kept in this room and only leave when they are completely disinfected.
Our isolation kennels are heated and comfortable. Pets are provided with plenty of bedding and things to keep them comfortable. Balancing safety and comfort is of our upmost importance when keeping a pet in medical isolation. Nurses and Doctors will frequently visit the patient. They use disposable gowns and masks to limit risk of contamination, and they must step in and out of a bleach bath whenever entering or leaving the room.
Feline Boarding Suite
Did you know Orchard Animal Hospital has a full boarding facility for our feline friends? There's no rubbing elbows with noisy canines in this suite, this is just for the cats!
Kitties are housed in separate kennels while being boarded. They usually aren't alone... Harry Houdini and Queen Elizabeth also live in this room as official clinic cat ambassadors.
The suite is far away from the dog kennels so cats who are unfamiliar with dogs need not stress. It's also away from the treatment area so dogs being treated in our hospital won't walk by and disturb their "cat naps."
Opposite of the kennels is a window to the backyard. Often our feline boarders can be spotted lounging in their beds while watching the resident squirrels scurry by.
If a kitty should need medical attention while boarding a veterinarian is only a few feet away. If they are on routine medications our Veterinary Assistants (Nurses) will administer them diligently. Try getting that kind of attention at your local cattery!
Canine Boarding Facility
Our canine kennel is a separate area of our hospital dedicated to housing our canine friends while their families are out of town.
We like to keep our kennel small, allowing lots of individual attention to be given to each dog staying with us...
Canine Boarding Facility
Dogs are walked in our backyard at least 3 times a day. They are fed 2 times a day and always provided with fresh water and bedding.
A Veterinary Assistant (Nurse) is responsible for attending to our canine vacationers while they are boarding. There's nothing like having a medical professional checking on your dog multiple times a day to make sure they're getting the best care while you're gone! If something would concern our assistants it is a short walk to our Veterinarians. Often the peace of mind from this quick ability to seek medical help is absolutely priceless!
Canine Boarding Facility
Canine friends who are on medications are also welcome to stay with us. Our Veterinary Assistants are the best at giving medications! No more worrying if the pet sitter is going to be able to wrap that pill juuuust right in cheese, we'll make sure Fluffy gets his medication on time and as prescribed.
Our backyard might not be a state of the art piece of medical equipment, but our canine patients and boarders sure seem to love it!
Our backyard is completely fenced to ensure no pets end their stay with us early. Additionally we follow the AAHA two-barrier rule, meaning that at all times there are at least two barriers to escape while a pet is at our hospital. In the backyard this means pets are walked on a leash to keep them safe, and also enclosed by the fence as well.
Our Veterinary Assistants (Nurses) keep our backyard clean and free of landmines.
In the summer there are pretty lilac bushes and plenty of birds and squirrels to keep all the dogs happy and entertained.